Elizabeth Woodruff serves as a vice president at the nation’s first bankers’ bank, United Bankers’ Bank (UBB) (Off-site), which serves over 1,000 community banks across 14 states. Woodruff and her UBB colleagues recently attended both the Fed’s Check Adjustments Insights into Investigation Types (ITYPs) webinar and the Fed’s Principles and Concepts of Image Cash Letters and Electronic Check Adjustments webinar. Woodruff shared UBB’s experience with our webinars and said attending them is “something I wish I had done years ago.”

The webinars laid a great foundation for anyone new to check adjustments, but they also provided great tips for someone who has been in banking for over 25 years. I recommend them to other institutions because they provide information for both entry-level staff and more seasoned bankers.
Elizabeth Woodruff Vice President, Correspondent Banking Officer
United Bankers’ Bank

Woodruff also highlighted the benefit of earning up to 3.3 Accredited ACH Professional (AAP) credits and/or up to 3.3 National Check Professional (NCP) credits. “I chose to attend these webinars because I could earn credit and gain further insight about check adjustments,” Woodruff said.

By attending a Check Adjustments webinar, you will learn from a subject matter expert. The Check Adjustments Insights into Investigation Types (ITYPs) webinar provides a basic understanding of the most common investigation types that institutions encounter in today's processing environment, including Encoding Error (ENC), Non-Cash Item (NCH) and Paid Item (PAID). At the Principles and Concepts of Image Cash Letters and Electronic Check Adjustments webinar, our expert will equip attendees with a fundamental understanding of:

  • How checks are cleared in an electronic file format
  • How subsequent errors occur
  • How to submit an electronic adjustment request and applicable documentation to resolve the error

Get started today!

Do you want to experience the benefits of our fee-based Check Adjustments webinars? Register today for the Check Adjustments Insights into Investigation Types (ITYPS) (Off-site) webinar or the Principles and Concepts of Image Cash Letters and Electronic Check Adjustments (Off-site) webinar. Each webinar is offered for a per-connection fee of $300, payable by credit card. You can view event descriptions and register for a variety of other webinars on our Federal Reserve Bank Webinars page. Be sure to bookmark the page as a favorite for future reference.

Note

The Federal Reserve Banks do not sponsor or endorse any of the non-Federal Reserve Bank-related products, parties or entities discussed in this publication.