FedACH® Services Resources
The following FedACH Services resources provide detailed information and valuable links to support your Automated Clearing House (ACH) processing operations including, quality and volume statistics, testing and customer support information, and reference materials. These resources will help you better understand and use FedACH Services to their fullest potential.
FedACH and Check Services Customer Support
Details the types of support provided, hours of operation and contact information, including links to instructions and forms for requesting test files.
FedACH Exception Resolution Service Quick Reference Guide (QRG)
This guide is designed to provide helpful guidance on how to submit FedACH exception cases, the allowable case types for submitting exceptions and supporting documentation requirements. Detailed information for case types includes:
- Listing of the proper usage of each case type
- Action to be taken by your financial institution
- Action taken by the Federal Reserve Banks
- Information requirements for opening a case
FedACH Processing Schedule effective Sept. 15, 2017 (PDF)
Listing of transmission, distribution and settlement times for the FedACH Service and the FedACH SameDay Service.
FedACH Risk Management Services Resources
FedACH Risk® Management Services "Getting Started Guide for Setting Monitoring Criteria" (PDF)
Provides helpful guidance on how to approach setting FedACH Risk Origination Monitoring caps and/or FedACH Risk RDFI Alert thresholds.
FedACH Risk Origination Monitoring Service – Setting Criteria Handbook: A Guide to Entering Monitoring Criteria (PDF)
Provides step-by-step instructions and tips for setting monitoring criteria in the FedACH Risk Origination Monitoring Service. Includes instructions for the data entry fields in the FedLine Solution screens.
FedACH Risk RDFI Alert Service – Setting Criteria Handbook: A Guide to Entering Monitoring Criteria (PDF)
Provides step-by-step instructions and tips for setting alert criteria in the FedACH Risk RDFI Alert Service. Includes instructions for the data entry fields in the FedLine Solution screens.
FedACH Risk Origination Monitoring Service Handbook (PDF)
Provides a comprehensive reference including an overview with examples; details to help get you started with the service; operational information about sending points, when a batch pends, changing service or management criteria, and historical reporting; frequently asked questions and Subscriber access role definitions.
FedACH Risk RDFI Alert Service Alert Criteria Field Definitions (PDF)
Review definitions for the available alert criteria field options.
FedACH Risk RDFI Alert Service – Quick Reference Guides:
- Creating a Closed Account Transaction Tracker for the DFI (PDF)
The guide shows you how to create alerts to help ACH operations staff and fraud and risk managers keep an eye on activity from possible fraudsters and to notify customers of potentially valid transactions that may require attention as the receiver account has been closed. - Creating a Problematic / Suspect Originator Alert for the DFI (PDF)
The guide shows you how to create alerts to help ACH operations staff prepare to validate and return potentially problematic transactions as quickly as possible and to help risk management and fraud monitoring staff watch for potentially fraudulent entries coming in from originators identified on industry watch lists and take proactive measures to protect customers. - Creating a Government Reclamation Request Alert for the DFI (PDF)
This guide shows you how to create alerts to notify on incoming government reclamation requests. This information can help your institution's ACH operations staff prepare to respond promptly to government reclamation requests and may help your institution manage liability associated with the receipt of government benefit payments in the accounts of deceased accountholders. - Creating a Basic Positive Pay Notification Service for the DFI Corporate Customer (PDF)
The guide shows you how to create alerts to give your institution’s cash/treasury management product managers the ability to offer business customers an ACH information service, provide them with basic positive pay notifications and help advance their acceptance of ACH transactions through insight into and control over their ACH activity. - Creating a Returned Payroll Alert for the DFI Corporate Customer (PDF)
This guide shows you how to create alerts to provide corporate/business customers with automated notice of returned payroll transactions. This information can assist business clients in determining when employees may have forgotten to notify them of account changes for direct deposit. - Using the FedACH Risk RDFI Alert Service to Retire Old ACH Receipt RTNs (PDF)
The guide shows you how to structure RDFI Alert notices to identify and help you manage the last few entries remaining on an old ACH receipt RTN by walking you through the FedLine Solution entry screens used to establish the alert criteria and used to efficiently review alerts on activity found.
FedPayments Reporter Service Resources
EDI Fundamentals (PDF)
Provides a basic overview of financial EDI and an introduction to the FedPayments Reporter® Service
FedPayments Reporter Detailed Users Guide (PDF)
Provides step-by-step instructions on how to use the FedPayments Reporter Service.
FedPayments Reporter Service “Getting Started Guide for Setting Up Automated Reports” (PDF)
Provides helpful guidance for reviewing report options, for setting up reports in the service screens and for using the encrypted email delivery option.
FedPayments Reporter Service Overview
Provides a high-level overview of the FedPayments Reporter Service
FedGlobal®ACH Payments Resources
FedGlobal Processing Resources
Includes implementation guides, exchange rate resources and much more.
Other Resources
Conducting ACH Business with the Federal Reserve Banks
Presents information covering some of the unique aspects of doing business with FedACH Services including customer support, electronic access solutions, testing, value-added information services and additional education resources.
FedACH System Quality Statistics
Provides annual FedACH Services quality statistics.
ACH Settlement Day Finality Guide (PDF)
Provides an overview of the implementation of ACH Settlement Day Finality.
Visit the FedACH Services pages or contact your account executive for more information.
