FedACH® System Quality Statistics
FedACH Quality Measures ( % ) – Percent for 2018
| Activity |
Target |
Performance |
| ACH service availability (uptime) |
99.85 |
99.98 |
| Transaction files processed and available timely |
99.50 |
99.78 |
| Research and trace requests resolved timely |
99.90 |
100.00 |
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FedACH Quality Measures ( % ) – Percent for 2017
| Activity |
Target |
Performance |
| ACH service availability (uptime) |
99.85 |
99.93 |
| Transaction files processed and available timely |
99.50 |
99.76 |
| Research and trace requests resolved timely |
99.90 |
99.93 |
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FedACH Quality Measures ( % ) – Percent for 2016
| Activity |
Target |
Performance |
| ACH service availability (uptime) |
99.85 |
99.98 |
| Transaction files processed and available timely |
99.50 |
100.00 |
| Research and trace requests resolved timely |
99.90 |
100.00 |
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FedACH Quality Measures ( % ) – Percent for 2015
| Activity |
Target |
Performance |
| ACH service availability (uptime) |
99.85 |
99.98 |
| Transaction files processed and available timely |
99.50 |
99.99 |
| Research and trace requests resolved timely |
99.90 |
99.96 |
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FedACH Quality Measures ( % ) – Percent for 2014
| Activity |
Target |
Performance |
| ACH service availability (uptime) |
99.85 |
99.98 |
| Transaction files processed and available timely |
99.50 |
99.99 |
| Research and trace requests resolved timely |
99.90 |
99.94 |
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FedACH Quality Measures ( % ) – Percent for 2013
| Activity |
Target |
Performance |
| ACH service availability (uptime) |
99.85 |
99.97 |
| Transaction files processed and available timely |
99.90 |
99.99 |
| Research and trace requests resolved timely |
99.90 |
99.98 |
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FedACH Quality Measures ( % ) – Percent for 2012
| Activity |
Target |
Performance |
| ACH service availability (uptime)1 |
99.85 |
99.99 |
| Transaction files processed and available timely2 |
99.90 |
99.91 |
| Research and trace requests resolved timely3 |
99.90 |
99.86 |
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For more information about FedACH Services, visit the FedACH Service pages or contact your account executive.
Notes
1time the ACH service was available
2online transaction files processed and delivered electronically by the scheduled delivery times
3 accounting and billing research requests and trace requests concerning ACH transactions or files responded to within 24 hours
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