Treasury Services Business Continuity Guide
Disruption to Treasury Auction Services
It is possible for the Treasury Automated Auction Processing System (TAAPS) (Off-site) to experience disruptions and interruptions to processing for a variety of reasons. These reasons include, but are not limited to:
- Network/communications failures
- Physical building deemed inaccessible
- Application failure
- Natural or man-made disaster
What You Can Expect
In the event of a contingency impacting Federal Reserve Banks, it is expected that Treasury Auction will continue without interruption. The Federal Reserve System has established several back-up and recovery mechanisms to ensure that auction processing is not interrupted.
What You Should Do
For Treasury Auction contingency issues, please contact the Treasury Auction help line at P: (866) 691-3770
Disruption to Savings Bond Services
It is possible for the Minneapolis Treasury Retail Securities (TRS) site to experience disruptions and interruptions to processing for a variety of reasons. These reasons include, but are not limited to:
- Network/communications failures
- Physical building deemed inaccessible
- Application failure
- Natural or man-made disaster
What You Can Expect
Calls and new processing work will be redistributed, and customers can expect business to resume with minimal delay. In the event of a network disruption or application failure, processing of transactions may be suspended until the affected system is restored.
What You Should Do
Continue to conduct business as usual. If the Minneapolis TRS site is deemed inoperable for a time, your transactions will be rerouted to a different location for processing.
