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- FedACH® Exception Resolution Service Quick Reference Guide (QRG)
- Written Statement of Unauthorized Debit Copy (WSUD)
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Written Statement of Unauthorized Debit Copy (WSUD) – Used by the originating depository financial institution (ODFI) to request the written statement of unauthorized debit from the receiving depository financial institution (RDFI).
If you need to send a WSUD, submit an exception request to the Federal Reserve Banks.
Federal Reserve Bank Reporting Time Frame | If | Then the Federal Reserve Banks will |
---|---|---|
Within two calendar years
of the ACH entry date. |
The Requestor is a Full-Service Participant* and the Responder is a Full-Service Participant or a Partial Service Participant* of the Exception Resolution Service | Send a same day acknowledgement to the Requestor if received by 8:00 p.m. ET Send a new exception case to the Responder |
Within two calendar years
of the ACH entry date. |
No response is received from the Responder after 10 business days from receipt of the request | Send a cancellation message to the Requestor and close the case |
Within two calendar years
of the ACH entry date. |
The Requestor receives a response and no action is taken by the Requestor after 10 business days from receipt of the response | Close the case |
Within two calendar years
of the ACH entry date. |
The Requestor is not a Full-Service Participant of the Exception Resolution Service | Send a cancellation message to the Requestor and close the case |
Within two calendar years
of the ACH entry date. |
The Responder is not a Participating Bank of the Exception Resolution Service | Send a cancellation message to the Requestor and close the case |
*Refer to the General Notes section for the definitions of the Exception Resolution Service Participant roles.
Field Name | Field Description |
---|---|
Case Type | The investigation type that is being sent - WSUD. |
Requestor ABA | The nine-digit routing number of the institution that is submitting the exception request to the Federal Reserve Banks. |
Responder ABA | Auto-populates, after the ACH Transaction History Entry Lookup is performed (see below), with the nine-digit routing number of the institution that will receive the exception request from the Federal Reserve Banks. |
Contact Name | The name of an individual who could be contacted regarding the submission of the exception request. |
Telephone Number / Extension | The telephone number of the Requestor; to be used if there was a question regarding the exception request. |
Reference Number | The reference number assigned to the exception as it is known by the Requestor of the message. |
Field Name | Field Description |
---|---|
Settlement Date | The date an ACH transaction was settled in batch. If the Settlement date is keyed, the processing start and end date range will be automatically populated. |
Processing Start Date | The date an ACH transaction was processed. Required if the settlement date is not entered as search criteria. If only the processing start date is keyed, a search will occur only on that date. To search using a date range, enter a Processing End Date as well. |
Processing End Date | Required for a date range search. Enter the Processing Start and End date. |
Trace Number | The trace number assigned to the item, by the originator of the entry, involved in the exception request. |
Account Number | The account number from the ACH entry. |
Amount | The amount of the item that is the subject of the exception request. |
Originator Name | The Originator’s name from the batch header. |
Originating ID | The Originator’s ID from the batch header. |
Field Name | Field Description |
---|---|
Settlement Date | The date an ACH transaction was settled in batch. |
Effective Entry Date | The date the transaction was settled through the Federal Reserve Bank. |
Originating DFI | The nine-digit routing number of the institution that originated the ACH entry. |
Receiving DFI | The nine-digit routing number of the institution that received the ACH entry. |
Trace Number | The trace number assigned to the item, by the originator of the entry, involved in the exception request. |
Entry Amount | The amount of the item that is the subject of the exception request. |
Account Number | The account number from the ACH entry. |
Individual or Company Name | The account holder’s name (individual or company name) from the ACH entry. |
Check Serial Number | Serial number of the check from a Converted Check Copy (not populated if the case type is not CCC). |
Transaction Code | The National Automated Clearing House Association (NACHA) transaction code. |
Transaction Type | Identifies the transaction type as a debit or credit entry. |
Originator ID | The Originator’s ID from the batch header. |
Originator Name | The Originator’s name from the batch header. |
Processing Date | The date the ACH transaction was processed. |
Sec Code | The NACHA Standard Entry Class (SEC) code. |