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All Other Error Types

Your Action

Submit an Electronic Case or an Adjustment Request Form (PDF). Provide information, photocopies or item(s) as needed.

Information about all other error type reporting time frames and actions.
Reporting Time Frame Federal Reserve Bank Action
Within one calendar year. Entry after research is completed, provided requirements are met.
  • All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day acknowledgment. Supporting documentation, (attachments), must be provided at the same time the electronic adjustment message is submitted. For requests submitted using the text (TXT) file format, attachments must be received within five business days of receipt of the electronic request. If the supporting documentation is required and not received the request will be resolved back to the requestor.
  • For all paper adjustment requests, acknowledge receipt of the request.
  • Process the request or submit the request to the U.S. Post Office on behalf of the requesting institution.

For more information about check adjustment services, visit the Check Adjustments Services page.

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