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Submit an Electronic Case to the Federal Reserve Bank or complete an Adjustment Request Form (PDF) and send to the Federal Reserve Bank of Atlanta. Use Investigation Type (ITYP) Entry in Error (ERR) and Entry Type (ETYP) Request for Information (RFI). Questions pertaining to adjustments for Savings Bonds should be directed to FedACH® and Check Services Customer Support at P: (877) 372-2457.
If you dispute the Fiscal Service’s determination of errors, you may submit an Entry in Error (ERR) adjustment request to the Federal Reserve. The Federal Reserve will contact Fiscal Service on your behalf, and will either respond with a correcting adjustment entry or with additional information upon completion of research by Fiscal Service staff. Any further disputes after the completion of the ERR process will require direct communication with Fiscal Service.
Reporting Time Frame | Federal Reserve Bank Action |
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Within one calendar year of the cash letter credit date. |
Entry or resolution after research is completed, provided requirements are met.
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For more information about check adjustment services, visit the Check Adjustments Services page.