Entry in Error (ERR)
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ITYP Description | Proper Usage
Entry in Error (ERR) – Used to request a credit or debit adjustment entry made in error be investigated and reversed.
If you receive an entry from the Federal Reserve that you believe to be in error, submit an adjustment request to the Federal Reserve.
NOTE: The ERR ITYP should not be used as a catch-all. If you are unable to determine which ITYP to use, call FedACH® and Check Services Customer Support at (877) 372–2457.
Your Action
Submit an Electronic Case or Adjustment Request Form (PDF).
| Reporting Time Frame | Federal Reserve Bank Action |
|---|---|
| Within twenty business days
of the most recent entry date. |
Same day entry - provided requirements are met.* |
| After twenty business days, but within one calendar year
of the most recent entry date. |
Same day acknowledgement - provided requirements are met.* Entry after notification to the offsetting institution. Complete initial research within twenty business days of receiving request to determine the offsetting institution and send notification of intent to pass entry in twenty business days. |
Attachments
Attachments are generally not required, unless you are disputing an entry that requires documentation, such as an Encoding Error (ENC); in which case, a legible copy of the front and back of the item is required.
Required Fields
| Field Name | Paper Form | FedLine CA1000 Message |
|---|---|---|
| Sender ABA (SNDR) | Your institution's ABA &#, name, street address, city, phone #, contact name and respondent’s ABA # (if applicable) | Auto-fills with your 9-digit ABA # |
| Receiver ABA (RCVR) | Receiving Federal Reserve Bank's name and/or ABA # | Federal Reserve Bank ABA # from drop-down list |
| Case Investigation Type (ITYP) | Entry in Error (ERR) | ERR |
| Message Type (MTYP) | Open (OPEN) | Auto-fills with OPEN |
| Case Amount (AMT) | Amount of the entry made in error | |
| Entry Type (ETYP) | Debit or Credit | DB or CR |
| Sender Reference Number (SREF) | Your institution's case # (max of 14 characters) | |
| Receiver Reference Number (RREF) | FRB case # (The SREF from the entry's advice) | |
| Contact Information (CNTC & TELE) | Contact name, address and telephone number | Contact name and telephone number |
| From Cash Letter ABA (FCL) & To Cash Letter ABA (TCL) | The Federal Reserve made an entry to your account FCL - Federal Reserve's ABA # TCL - Your institution's ABA # |
|
| Product Type (PROD) | The appropriate cash letter product code | 3-character cash letter product code from the drop-down list |
| Cash Letter or Entry Date (CLED) | Date of the entry | |
*Same Day Entry/Acknowledgement Requirements
All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation (attachments) must be provided at the same time the electronic adjustment message is submitted. For requests submitted using the text (TXT) file format, attachments must be received within five business days of receipt of the electronic request. If the supporting documentation is required and not received the request will be resolved back to the requester and any provisional entry will be reversed.
All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation will receive same day entry/acknowledgement.
Select an Error Type
- Disposition (DISP)
- Duplicate Entry (DUP)
- Encoding Error (ENC)
- Entry in Error (ERR)
- Entry in Error (ERR) Claim of Damage
- Information Request (INFO)
- Late Return Claim (LC)
- Late Return Disclaimer (LR)
- Listed Not Enclosed (LNE)
- Missing Cash/Return Letter (MCL)
- Non-Cash Item (NCH)
- Non-Receipt of Cash/Return Letter Credit (MCL)
- Not Our Item (NOI)
- Original or Sufficient Copy Request (OSCR)
- Paid Item (PAID)
- Photo in Lieu (PIL)
- Photocopy Request (PREQ)
- Source of Receipt (SOR)
- Warranty/Indemnity Claim (WIC) Check 21 or Electronically Created Items (ECIs)
- Warranty/Indemnity Claim (WIC) Remote Deposit Capture (RDC) Item
- Warranty/Indemnity Claim (WIC) Unauthorized Electronically Created Item (UECI)
- Warranty/Indemnity Claim (WIC) Unauthorized Remotely Created Check (URCC)
Retired Investigation Types
The following investigation types are outdated and have minimal usage. These investigation types were eliminated on May 22, 2017.
Select an Error Type
