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- Check Adjustments Quick Reference Guide
- Forward Collection & Return Letter Error Type
- Entry in Error (ERR) (Claim of Damage Due to Underencoding Adjustment)
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Entry in Error (ERR) (Claim of Damage Due to Underencoding Adjustment) - Request for credit for an underencoded item charged and for which you are unable to collect the funds.
If you have a Claim of Damage Due to Underencoding, submit an adjustment request to the Federal Reserve using the ERR ITYP.
Submit an Electronic Case or Adjustment Request Form.
Reporting Time Frame | Federal Reserve Bank Action |
---|---|
Within twenty business days
of the Federal Reserve Bank's Encoding Error (ENC) debit entry date. |
Same day entry - provided requirements are met.* |
After twenty business days, but within one calendar year
of the Federal Reserve Bank's Encoding Error (ENC) debit entry date. |
Same day acknowledgement - Provided requirements are met.* No entry. Provide source information and advise the requesting institution to deal directly with the offsetting institution. Respond to request within twenty business days. |
Completed Claim of Damage Due To Underencoding Adjustment form (PDF). Refer to the instructions (PDF) and example (PDF) for more information on the required form.
The Federal Reserve Bank Sender's Reference Number (SREF) from the Encoding Error advice is required.
Field Name | Paper Form | FedLine CA1000 Message |
---|---|---|
Sender ABA (SNDR) | Your institution's ABA #, name, street address, city, phone #, contact name and respondent's ABA # (if applicable | Contact name (CNTC) and phone # (TELE) also required for FedLine |
Receiver ABA (RCVR) | Receiving Federal Reserve Bank's name and/or ABA # | Federal Reserve Bank ABA # from drop-down list |
Case Investigation Type (ITYP) | Entry in Error (ERR) | ERR |
Message Type (MTYP) | Open (OPEN) | Auto-fills with OPEN |
Case Amount (AMT) | Amount you are unable to collect | |
Entry Type (ETYP) | Credit | CR |
Sender Reference Number (SREF) | Your institution's case # (max of 14 characters) | |
Receiver Reference Number (RREF) | FRB case # (The SREF from the Encoding Error (ENC) debit entry's advice) | |
Contact Information (CNTC & TELE) | Contact name, address and telephone number | Contact name and telephone number |
From Cash Letter ABA (FCL) & To Cash Letter ABA (TCL) | The Federal Reserve made an entry to your account FCL - Federal Reserve's ABA # TCL - Your institution's ABA # |
|
Product Type (PROD) | The appropriate cash letter product code | 3-character cash letter product code from the drop-down list |
Cash Letter or Entry Date (CLED) | Date of the Encoding Error (ENC) debit entry |
All electronic adjustment requests received by 5:00 p.m. ET with complete information will receive same day entry/acknowledgement. Supporting documentation (attachments) must be provided at the same time the electronic adjustment message is submitted. For requests submitted using the text (TXT) file format, attachments must be received within five business days of receipt of the electronic request. If the supporting documentation is required and not received, the request will be resolved back to the requester and any provisional entry will be reversed.
All paper adjustment requests received at the Check Adjustments Centralized Data Entry Site by 11:00 a.m. ET with complete information and documentation will receive same day entry/acknowledgement.
The following investigation types are outdated and have minimal usage. These investigation types were eliminated on May 22, 2017.